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Monitor sm
News Release
For Immediate Release
Continuous Growth in the Business Telephone Industry
Bedminster, NJ, September 3, 1999 - Sales of business telephone systems increased
slightly in the second quarter of 1999, and once again showed that the traditional
business telephone systems are not dead yet in spite of the continuous talk about
Voice over Internet Protocol (VoIP).
U.S. sales increased to 4.04 million lines in the second quarter, representing a 0.2%
increase compared to the previous reporting period. Analysis of quarter over quarter
growth indicates that Total New Lines increased 2.6% and Add-On Lines decreased 6%.
At the same time, sales of Systems increased by 1.9%, indicating continuous growth in
the market for business telephone systems otherwise known as PBX and Key/Hybrid
Systems. This is as reported in the newly released 2Q99 Monitorsm Report, prepared
by The Eastern Management Group.
PBX Market Analysis
Total PBX System shipments rose 4.3% over the prior reporting period with a total of
8,814 Systems shipped. Second quarter 1999 PBX Total Line shipments decreased 2.7%
over first quarter 1999 resulting in 2.1 million Lines shipped.
Lucent captured the number one position in Total Lines sold with a 33.2% market share
and the number two position in Systems sold with a market share of 23.6%.
Nortel held the number one spot in Systems sold with a market share of 24.8% and had
a strong number two position in Total Lines with a market share of 31.7%.
Mitel claimed the number three spot in Systems with 16.6% of the market, followed
by NEC with 11.4% market share. Siemens was number three in Total Lines sold with
8.5% of the market. Mitel and NEC were next with 7.5% and 7.1% respectively.
Key / Hybrid Market Analysis
Sales of smaller phone systems known as Key/Hybrid Systems were up 1.7% over last
period with a total of 103,161 Systems shipped. Total Stations (lines) experienced
a significantly stronger growth of 3.6% to 1.92 million over the first quarter.
Lucent once again secured the number one spot in sales of both Total Stations and
Systems with a 23.8% and a 25.2% market share respectively. Nortel was a strong
number two with 22% of the Total Stations market and 20.5% of the Systems market.
Panasonic experienced robust growth in the Systems market and was number three with
a market share of 10.7%. Inter-Tel remained in the number three position for Total
Stations with 9.9% of the market.
Other strong performers in the Systems market were Nitsuko with 8.3% of the market
and Inter-Tel with 7.4%. Toshiba and Comdial did well in the Total Stations market
with 8.8% and 6% of the market respectively.
About The Eastern Management Group
The Eastern Management Group is the oldest and largest management consulting and market research firm engaged by clients exclusively in the telecommunications industry. For more information about the Monitor program or The Eastern Management Group, please call (908) 306-8800 or visit us on the World Wide Web at
www.EasternManagement.com.
Contact:
Rikke H. Kasse
The Eastern Management Group, Inc.
(908) 306-8800 Phone
(908) 306-9595 Fax
Rkasse@EasternManagement.com
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